Restitution of the different dates in the Merchant Back Office
The capture files are visible via the Captures tab of the transaction table.
Each line corresponds to a capture file that can group several direct debit requests presented in chapter Capture files.
Among the details, you can see:
- The total capture amount, in the Debit column;
- The total amount of the SCT transfers (refunds), in the Credit column;
- The presentation date to the bank, in the Sent on column.
- The number of direct debits in the capture, in the Reconciliation column.
The date of presentation to the bank must occur one (1) bank business day before the due date.
.Double-click a capture line to display the list of transactions in the capture.
For each transaction line, you can see:
- The direct debit amount in the Payment amount column.
- The date when the transaction is created by the payment gateway in the Payment date column.
- The date of the funds transfer in the Expected date of fund transfer column.
- The UMR in the Token column.
- The recurring payment reference in the Recurring payment column.
The Expected date of fund transfer column is not displayed by default. To add this column to the transaction table (in progress or captured):
- Click the Customize button at the bottom of the page.
- Select the Expected date of fund transfer column in the Non-displayed columns area.
- Click Display or drag-and-drop the column to Displayed columns.
- Click the Validate button to save the changes.
As the date of the funds transfer is calculated by the gateway so that it is as close as possible to the due date requested by the merchant, when it is not a bank business day.
Double-click a transaction line to display the transaction details. Among the details, you can see:
- The payment amount;
- The type (debit or credit);
- the transaction status;
- The creation date of the payment;
- The due date requested by the merchant, possibly recalculated by the payment gateway based on business days;
- Retrieve the details of the used payment method:
By clicking on the History tab, you will be can to see the details of the operations related to the transaction, such as:
- The date when the pre-notification was sent to the buyer;
- The date when the capture file was sent.